Hotel Nanpuso is a prominent Japanese-style inn located in the central hot spring area of Hakone. It features both indoor and outdoor hot-spring baths as well as an array of leisure facilities. Situated near notable attractions such as Odawara Castle and Owakudani Valley, it offers guests a convenient base for exploring the region.
Location
Hotel Nanpuso is set on a river, surrounded by mountains, ensuring a serene environment for relaxation. It is a 20-minute drive from Odawara Castle and approximately 30 minutes to Owakudani Valley. Access to public transportation and parking facilities is convenient for guests exploring the Hakone area.
Rooms
All guestrooms at Hotel Nanpuso come equipped with amenities, including free Internet and flat-screen TVs. The rooms feature Western-style beds alongside tatami seating areas, allowing for a mix of comfort and traditional Japanese aesthetics. Some rooms also include private open-air baths, enhancing the overall relaxation experience.
Eat & Drink
The hotel provides a complimentary breakfast and serves traditional Japanese meals for dinner. Guests are encouraged to enjoy their dining experience at Kazenokura, the on-site restaurant, which highlights the culinary richness of the region. A bar/lounge and a snack bar/deli are available for additional meal options throughout the day.
Leisure & Business
Recreational amenities include a steam room, a seasonal outdoor pool, and karaoke facilities. Guests can engage in local hiking and biking trails for outdoor adventures. Business facilities such as conference rooms are also available for meetings and gatherings.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.7
Location
7.7
Service
8.3
Dining
7.1
Guest reviews
7.6/10
based on 10 reviews
7.6
7.6/10based on 24 reviews
Rich
United States of America,
September
2024
8.6/10
This hotel has a beautiful, calming atmosphere with its Zen gardens and hot spring tub overlooking the mountains. The rooms are spacious and modern, offering a unique experience with options for futons or western-style beds. The dining buffet has a great selection, though I wished for a bit more variety. The staff is absolutely fantastic, making the stay feel special.
Rooms
9.0
The rooms were modern and offered both tatami and western-style beds, with a calming atmosphere that made my stay feel special.
Service
10.0
I found the staff to be incredibly friendly and helpful, always dressed in traditional attire, which added a nice touch to the experience.
Location
7.0
While the hotel is conveniently located close to Hakone station, it does require about an hour's bus ride to reach Lake Ashi, which could be a downside for those looking to explore easily.
Dining
8.0
The breakfast buffet offered a good mix of Japanese, Chinese, and Western food, but I would have loved to see a few more unique options.
Facilities
9.0
The outdoor hot spring tub with its stunning views is definitely a highlight, and the overall facilities contribute to a relaxing atmosphere.
Tom
United States of America,
August
2024
6.4/10
I had a mixed experience at this hotel. I loved the clean and comfortable room, and the staff were incredibly friendly and helpful. However, the location is a bit further from Lake Ashi than I expected, and the dining options could use some improvement. Overall, it was decent value for money, but there are a few areas that could be better.
Rooms
7.0
The room was very nice and clean, although I stayed in the older 'annex' part of the hotel which has definitely seen better days.
Service
8.0
The staff were friendly and helpful, although I found that only a few spoke English.
Location
6.0
The location is close to Hakone station, but it takes about an hour by bus to reach Lake Ashi, which can be a bit inconvenient.
Dining
5.0
I was disappointed with the dining experience as it felt like a large canteen and the food was just average, but the buffet offered a good selection.
Facilities
6.0
The facilities were decent but not outstanding. There wasn’t anything particularly memorable to highlight.
Andrew
United States of America,
August
2024
8.4/10
This hotel is in a charming location close to Hakone station, which is convenient for getting around. The rooms are clean and well-furnished, offering both tatami and western-style sleeping options. The staff is genuinely friendly and helpful, adding to the overall experience. However, be prepared for a bit of a journey to Lake Ashi, as it takes around an hour by bus, and the dining hours could be a little earlier than expected.
Rooms
9.0
The rooms were clean and well-furnished, featuring a tatami room and a cozy carpeted area with western-style beds. I loved having the option to choose between sleeping on a bed or a futon.
Service
10.0
The staff were absolutely the highlight of my stay—friendly and helpful throughout, and they really brought a warm atmosphere by wearing their traditional dressing gowns during breakfast.
Location
8.0
The hotel is situated really close to Hakone station, making it easy to explore the area, though getting to Lake Ashi does involve about an hour on the bus.
Dining
8.0
The breakfast was a buffet with a great mix of Japanese, Chinese, and Western options, which I really enjoyed, even if the dining ended at 9:30—just a tad early for my liking.
Facilities
7.0
Overall, while not extravagant, the facilities were adequately maintained and served their purpose well for a comfortable stay.
George
United States of America,
August
2024
7.6/10
The hotel is situated in a beautiful location with a serene garden and a stunning outdoor hot spring tub. The rooms, located in the older part of the hotel, offer a Zen-like atmosphere. Additionally, the dining experience could use some improvement, especially during breakfast. Overall, it's a decent value for money, especially considering the lovely amenities.
Rooms
8.0
The rooms were located on the main floor and offered a beautiful view of the Zen garden and mountains. It was fantastic and incredibly relaxing after a long, cold day visiting Owakudani.
Service
7.0
The service was very helpful and friendly, although only a few staff members spoke English. The staff wore their traditional 'dressing gowns' all day, which added a nice touch.
Location
8.0
The hotel is a convenient 20-minute walk from Hakone-Yumoto station, making it easy to get around. It's close to nature, next to a river, but further from Lake Ashi.
Dining
6.0
Dining was in a buffet style with a good selection of Japanese, Chinese, and Western food, but breakfast could be better. The overall dining experience felt a bit like a large canteen.
Facilities
9.0
The facilities included a lovely outdoor hot spring tub and a beautiful garden, perfect for relaxation.
Stanley
United States of America,
July
2024
7.4/10
My stay at this hotel was quite enjoyable overall. The rooms were clean and spacious, plus the private onsen was a fantastic touch. The staff were friendly and welcoming but had limited English communication. The location was great for getting around the area but not necessarily convenient for quick trips to some attractions. I found the dining options to be satisfactory with a decent selection, although a bit more variety at breakfast would have been nice.
Rooms
8.0
The room I stayed in was number 305 on the third floor, and it was a decent size and very clean. It didn't have any smoky smell, which was a plus for me.
Service
7.0
The service was generally very helpful, and the staff wore their traditional dressing gowns which was charming. However, only a few of them spoke English.
Location
7.0
The hotel is about a 20-minute walk from Hakone-Yumoto station and not too far from other attractions, but it's a bit of a trek to get to some main spots like Lake Ashi.
Dining
8.0
The dining experience was quite good with a buffet that offered a mix of Japanese, Chinese, and Western food. I was satisfied with the selection, especially the crisp salads.
Facilities
7.0
Facilities included a nice onsen, which I thoroughly enjoyed, but I didn't notice any pools or modern amenities that stood out.
Lynn
United States of America,
July
2024
7.8/10
My stay at the hotel was quite enjoyable with friendly staff and a tranquil atmosphere. The beautiful garden and outdoor hot spring tub were definite highlights, creating a serene vibe. However, the room in the annex felt outdated compared to the newer section. Dining was good, but the breakfast ended a bit early for my liking.
Rooms
7.0
I stayed in the annex, which had seen better days, but it was still clean. The new section had a tatami room and modern beds, which was a nice touch.
Service
9.0
The staff were incredibly friendly and welcoming, always making sure I felt at home. They even encouraged wearing traditional dressing gowns for the duration of my stay, which added to the experience.
Location
8.0
The hotel is situated about a 20-minute walk from Hakone-Yumoto station and is next to a lovely river. It felt atmospheric and was easy to explore the area.
Dining
7.0
The buffet offered a good mix of Japanese, Chinese, and Western food.
Facilities
8.0
The amenities were nice, especially the outdoor hot spring that provided stunning views of the surrounding nature.
Mike
United States of America,
June
2024
7.4/10
I had a wonderful stay at this hotel, especially after a long, chilly day exploring Owakudani. The tatami room was fantastic, and the location was great for getting around Hakone. However, the annex where I stayed felt a bit dated, and it would have been nice if the breakfast had more variety. Overall, it offered good value for money and a welcoming atmosphere.
Rooms
7.0
My tatami room was fantastic and really comfortable after my cold journey, but the annex where I stayed definitely showed its age.
Service
9.0
The staff here were all super friendly and helpful, and I loved seeing everyone wearing their traditional dressing gowns throughout the day.
Location
8.0
The hotel is in a great spot, about a 20-minute walk from Hakone-Yumoto station, making it easy to explore the surrounding area and traditions.
Dining
7.0
Breakfast was a buffet with a solid mix of Japanese, Chinese, and Western food. I enjoyed it, but I would have liked a bit more variety.
Facilities
6.0
The hotel had various amenities and felt family-friendly, though more modern options would enhance the experience.
John
United States of America,
June
2024
7.4/10
I had a decent stay at this hotel, though there were some ups and downs. The location is atmospheric, right next to a river, and allowed easy access to some beautiful attractions. The service was exceptional, with friendly staff always ready to help. However, my room in the annex felt like it needed some updating, and while the dining options were adequate, they weren't impressive.
Rooms
6.0
I stayed in the annex, which definitely needs some TLC but was still clean. The newer sections looked fantastic with tatami rooms and western beds, but mine didn’t have the same appeal.
Service
9.0
The staff were a highlight during my visit, wearing their traditional dressing gowns all day and showing genuine friendliness and helpfulness throughout my stay.
Location
8.0
The location was lovely, next to a river and not too far from Hakone station, though it did take about an hour to get to Lake Ashi. It offered great access to scenic spots like Mount Fuji and some quaint little villages.
Dining
7.0
The dining options were a buffet that included Japanese, Chinese, and Western food. I had a good selection but found the atmosphere in the large canteen type room a bit lacking.
Facilities
7.0
The hotel had decent facilities, but nothing stood out as extraordinary during my stay.
Gary
United States of America,
April
2024
7.8/10
My stay at the hotel was a mixed bag. The rooms were a real highlight with a beautiful Zen garden and an outdoor hot spring tub that offered stunning views of the mountains and forest. The staff was friendly and helpful, but communication was a bit challenging since only a few spoke English. The hotel's location is convenient, though it requires some travel to reach the main attractions. Dining was decent with a good variety, but the breakfast ended quite early at 9:30. Overall, I found good value for money, though some aspects could use improvement.
Rooms
9.0
The rooms were fantastic, very clean, and had a lovely mix of Japanese and Western styles. The hot spring tub was the perfect way to unwind after a chilly day exploring Owakudani.
Service
7.0
The staff were friendly and always willing to help, although it was a bit difficult at times due to the language barrier.
Location
8.0
The location was quite convenient; it was a 20-minute walk from Hakone-Yumoto station. However, it did take about an hour to reach Lake Ashi.
Dining
7.0
The dining experience was nice, with a buffet offering Japanese, Chinese, and Western food. I was pleased with the variety, although breakfast ended rather early.
Facilities
8.0
The hotel had some great amenities, but I didn't get a chance to explore all the facilities.
Jay
United States of America,
April
2024
7.6/10
I had a pleasant stay at the hotel with clean and decent-sized rooms, although the annex area has definitely seen better days. The location is convenient, being just a nice walk from the Hakone-Yumoto station. The dining options were varied and included a great buffet. While the service was friendly, I found that not many staff members spoke English, which made communication a bit challenging. Overall, the hotel offers good value for money, but could use some updates in the annex section.
Rooms
7.0
I stayed in the annex where the rooms were a decent size and kept clean, but overall they felt a bit outdated.
Service
7.0
The staff was very friendly and helpful, although I noticed that only a few spoke English. They were always wearing their traditional 'dressing gowns' which added a nice touch.
Location
9.0
The hotel is conveniently located, just about a 20-minute walk from the Hakone-Yumoto station, making it easy to explore the area.
Dining
8.0
Dining was enjoyable with a buffet that had a mix of Japanese, Chinese, and Western foods. I especially liked the home-made ice-cream.
Facilities
7.0
The facilities were nice, particularly the private open-air baths, but there were areas that felt like they could use some improvement.